Replace WhatsApp.
Get a proper dispatch system.
Running driver dispatch over personal WhatsApp groups means no audit trail, no accountability, and no central record of who did what or when. One missed message causes a missed collection. ParkFast gives every team member a dedicated mobile app — with real-time job assignments, GPS, and a full timestamped history.
One app per role. Everything connected.
Driver App
Receives job notifications instantly when assigned. Shows vehicle reg, bay location, terminal destination, and any special instructions. Confirms collection and delivery with a single tap. No phone calls required from dispatch.
Terminal Manager App
Guides through the full intake flow — 6 photos, mileage, fuel, condition notes, customer signature — in a standardised sequence every time. Assigns a driver from the live availability list on the same screen.
Yard Manager App
Manages the bay map in real time. Assigns incoming cars to specific bays. Sees live GPS positions of all drivers. Reviews return dispatch queue and approves releases.
Fleet Chauffeur App
For operators running executive transfers alongside airport parking. Manages trip schedules, passenger details, and navigation instructions from a single dedicated view.
Built for the car park, not the office.
Every app is designed for outdoor use — large touch targets, dark mode, offline capability, and instant notifications. Your team can use it with gloves on.
Book a Free 10-Min Demo →Common questions
Why should airport parking operators stop using WhatsApp for dispatch?
WhatsApp driver dispatch has five serious problems: no audit trail when disputes arise, no confirmation that drivers received assignments, personal device data protection risks under UK GDPR, inability to scale beyond 5-10 drivers without losing control, and zero real-time visibility for management into who is where and what they are doing. As operations grow, these limitations translate directly into missed collections, customer complaints, and unresolvable staff disputes.
What roles does the ParkFast mobile app cover?
ParkFast provides dedicated apps for four operational roles. The Driver App receives job notifications and confirms collections and deliveries. The Terminal Manager App guides through the vehicle intake process including the mandatory photo sequence and customer signature. The Yard Manager App manages the live bay map and shows all driver GPS positions. The Fleet Chauffeur App manages executive transfer schedules separately from standard parking operations.
Does the driver app work offline?
Yes. ParkFast driver apps are designed for outdoor use in areas with variable signal. Core functions including job assignment viewing and status updates are available offline, with data syncing when connectivity resumes. The app interface uses large touch targets designed for outdoor use, including with gloves.
How long does it take drivers to adopt the new system?
Most operations report full driver adoption within 1-2 weeks. Drivers typically prefer the dedicated app to WhatsApp groups because job information is clearer and their completed work is automatically recorded, protecting them in any disputes. Starting with the 2-3 most experienced drivers as early testers and internal advocates significantly accelerates adoption across the full team.