Stop losing money to
claims, chaos & admin
Stop running your meet-and-greet operation on spreadsheets and WhatsApp groups. ParkFast gives you bulletproof damage protection, zero-typing booking sync, and live flight dispatch — all in one platform built for UK operators.
Every month without ParkFast
is costing you real money
Most operators don't track these losses — but they compound every single week.
Fraudulent damage claims
Without photographic proof at every handover, any customer can claim your team scratched their alloy. One disputed claim costs hours of your time, hundreds in repairs, and potentially thousands in insurance consequences. You have no defence.
Manual admin every single booking
Copy-pasting customer details from Holiday Extras, SkyParkSecure and JustPark into a spreadsheet takes 5–10 minutes per booking. At 800 bookings a month, your staff are burning over 60 hours a month on pure data entry — work a computer should be doing.
Driver coordination via WhatsApp
Dispatch by WhatsApp message means no audit trail, no confirmation, and no central record of who was assigned what. One missed message causes a missed collection. No-one knows where any driver is. Disputes with staff become impossible to resolve fairly.
Three ways ParkFast
stops the bleeding
From the moment a booking lands in your inbox to the second the customer drives away — every leak plugged, in real time.
Zero-typing booking sync
Stop wasting hours manually copy-pasting customer flight details from Holiday Extras, SkyParkSecure, Looking4Parking, or JustPark. ParkFast's built-in AI parser automatically reads incoming confirmation emails and maps them directly to your digital run sheet — instantly, in any format.
Bulletproof damage claim protection
Enforce 6 mandatory vehicle condition photos and a customer signature at every handover. If a customer claims an alloy was scratched at the yard, you have instantly retrievable, timestamped photographic proof to shut down £1,000+ insurance scams — before they start.
Live operations board
A real-time kanban of every booking across departures, monitoring, transit and returns — driver status and flight data at a glance.
→ Updates instantlyLive flight sync & intelligent dispatch
No more staff standing around terminals waiting for delayed flights or missing early arrivals. ParkFast syncs directly with live airport flight boards, giving yard managers real-time ETAs and automatically grouping driver dispatches.
→ Auto-dispatches on landingIntegrated Stripe payments
Take payments through ParkFast with built-in Stripe. Send a secure payment link with any booking, track paid vs unpaid, and receive daily payouts straight to your bank — no separate invoicing system.
→ Daily payouts to your bankDriver dispatch engine
Real-time driver availability across four states means dispatchers always know who to assign. Fleet-chauffeur repositioning is built in, so the right driver is always in the right place.
→ No more WhatsApp coordinationAutomated customer comms
Customisable SMS fires automatically at every milestone: confirmed, collected, parked, return ETA and delivered. Customers stay informed with zero manual effort.
→ Fully customisable templatesFrom inbox to driveway,
every step automated
See exactly what happens at each stage of a meet-and-greet booking — and what ParkFast replaces at every one of them.
Staff receive booking emails from Skypark, Holiday Extras and JustPark — all in different formats. Someone reads each one, manually types the customer name, vehicle reg and flight into a spreadsheet. Mistakes happen. Bookings get missed. It takes 5–10 minutes per booking.
The AI parser reads every booking email automatically — regardless of the channel or format. Customer, vehicle, flight number and dates are extracted and a booking record is created in under 2 seconds. No copy-pasting. No missed bookings. Staff just review and approve.
Reads any booking email format
Skypark, Holiday Extras, JustPark, Looking4, and direct bookings — each sends confirmation emails differently. ParkFast's parser handles them all without needing templates or manual setup per channel.
→ New channels added by the ParkFast teamExtracts every critical field
Customer name, phone and email. Vehicle registration and make/model. Outbound and return flight numbers. Drop-off and collection dates. Booking reference. Amount paid. All captured and structured — zero manual entry.
Human review before confirming
Parsed bookings sit in a review queue so a dispatcher can spot-check before the job goes live. Confidence scores flag any fields the AI is uncertain about. Your team stays in control — the AI handles the grunt work.
→ One-click approve or editAmendments handled automatically
When a customer changes their flight or booking details, the updated email is re-parsed and the booking is updated — no manual reconciliation required. The change log is timestamped for your records.
Staff manually email or call customers to confirm. Invoices are sent as PDF attachments or on WhatsApp. Payments arrive by bank transfer days later. Flight monitoring is done by someone refreshing FlightAware in a browser tab — and getting missed when they're busy.
The moment a booking is approved, a confirmation SMS goes to the customer automatically. A Stripe payment link is sent and tracked in real time. Flight monitoring begins immediately — no separate tab, no manual checking. Everything flows without anyone touching it.
Instant customer confirmation SMS
A professional confirmation message is sent to the customer's mobile the moment you approve the booking. It includes their drop-off date, time, terminal meeting point, and your contact number. Fully customisable to match your brand.
→ Templates editable per airport and booking typeStripe payment link — collected, tracked, paid out
For direct bookings or balance payments, ParkFast generates a secure Stripe checkout link. You see exactly who has paid, who hasn't, and chase unpaid bookings before drop-off day. Payouts go straight to your bank — no invoicing separately.
→ No separate payment software neededLive flight monitoring starts immediately
ParkFast connects to live flight data and tracks the customer's outbound and return flights from the moment a booking is confirmed. Delays, cancellations and early arrivals update automatically — your team sees real ETAs, not guesses.
Full audit trail from day one
Every action — confirmed, payment sent, payment received, SMS delivered — is timestamped in the booking timeline. If a customer disputes anything, you have a complete, signed evidence trail to reference.
Paper condition forms, photos on personal mobile phones, mileage written on a sticky note, no digital signature. When a customer disputes damage weeks later, there's no reliable evidence. Intake is inconsistent between staff. Handover of keys to a driver is a phone call or message on WhatsApp.
The terminal manager opens the ParkFast mobile app at the terminal. They complete a standardised 6-photo intake — front, rear, both sides, interior, boot — plus mileage, fuel level and a digital customer signature. All timestamped and GPS-tagged. The driver is assigned in the same screen and gets an immediate push notification.
6 mandatory photos before the car moves
The app enforces a six-photo intake — the terminal manager cannot complete the handover until all six are captured. Photos are compressed, GPS-tagged, and timestamped automatically. Stored securely in the cloud, attached to the booking permanently.
→ Timestamped evidence for every claimMileage, fuel and condition notes
Mileage is recorded against the vehicle profile so any discrepancy on return is immediately visible. Fuel level is captured on a gauge. Free-text condition notes flag pre-existing marks — giving you proof that any damage was present at drop-off.
Digital customer signature on the spot
The customer signs directly on the terminal manager's phone screen, confirming the condition record and the handover. The signed document is immediately added to the booking timeline. No paper. No scanning. Legally defensible if disputed.
→ Signature stored against the booking foreverDriver assigned and notified from the same screen
Once intake is complete, the terminal manager selects an available driver from the live availability list in the app. That driver instantly gets a push notification on their phone with the vehicle details, reg, and yard destination. No WhatsApp, no calls.
Bay allocation is a whiteboard or a spreadsheet no-one updates in real time. Flight monitoring is someone refreshing a browser tab and remembering to call a driver when a plane lands. Return dispatch happens late, cars aren't ready, customers wait. Busy periods cause chaos.
The yard manager assigns a bay from a live bay map on their phone or web browser. ParkFast monitors every return flight in real time. When a flight lands, it automatically dispatches the driver at the right moment — the car is at the terminal when the customer walks out of arrivals.
Live yard bay map
The yard manager sees a real-time visual map of every bay — occupied, free, reserved and flagged. Assign a bay to a vehicle in one tap. The live board shows the yard manager's phone position, bay count and any vehicles flagged for priority return.
→ Custom bay layouts configured per yardReal-time flight ETA — for every return flight
ParkFast connects to live aviation data and recalculates ETAs continuously. Delays and early arrivals update automatically. Your dispatchers see real ETAs — not what the booking said two weeks ago. No manual FlightAware, no browser tabs.
Automatic dispatch on landing
When a return flight touches down, ParkFast triggers a dispatch alert. You configure how far in advance to send a driver based on your yard's distance from the terminal. The assigned driver gets a push notification with the vehicle reg, bay number and terminal — no call, no message needed.
→ Dispatch lead time configurable per airportReturn ETA SMS to the customer
When dispatch triggers, an automated SMS goes to the customer: "Your car is on its way — ETA 15 minutes to T5 arrivals." Customers stop calling your office asking where their car is. Your team fields fewer inbound calls during peak periods.
CD45 PQR
EF67 STU
FREE
GH89 VWX
FREE
IJ01 YZA
FREE
AB12 XYZ
Driver Mehmet Patel assigned → LHR T5 Arrivals · ETA 14 min
Customer SMS sent: "Your car is on its way — 14 min"
The driver brings the car back, hands over the keys. No photos of the return condition. The customer drives off. Three days later they claim damage that wasn't there. You have no proof either way. The booking is "closed" when someone remembers to strike it off the spreadsheet — or it stays open forever.
The terminal manager photographs the car on return, compares against intake photos, and the customer signs off digitally. An automated SMS confirms delivery. The job is closed in the system with a complete timestamped log — intake photos, return photos, both signatures, driver history and any notes. Disputes become straightforward.
Return condition check with side-by-side comparison
The terminal manager photographs the car again at return. ParkFast shows the intake and return photos side by side so any new marks are immediately visible. The comparison is stored permanently in the booking record — useful for insurance claims and customer disputes.
→ Before/after photographic evidence always availableCustomer return signature
The customer signs the return record on the terminal manager's phone, confirming they've received the vehicle in the stated condition. Mileage is re-recorded. If it matches intake mileage, great. If not, you know. The signed return is added to the booking timeline alongside the signed intake.
Automated "your car is ready" SMS
The moment the return is confirmed in the app, a final SMS fires to the customer: "Your car is ready outside T5 arrivals." No-one has to remember to send it. Customers stop calling asking where their car is. The message includes your contact number in case of any issues.
Job closed with a complete, permanent record
When the return is signed off, the booking is automatically closed. The full history — intake photos and signature, driver assignment, yard bay, flight data, return photos and signature, all SMS messages, payment status — is stored and searchable. No manual housekeeping. Audits become trivial.
→ Every booking fully documented end-to-endOne platform,
your whole team
Every team member gets a tailored experience. Staff see only what they need — role-based access enforced across web and mobile.
Admin
Full control. Configure airports, manage staff, view billing, connect Stripe and set up integrations.
Dispatcher
Runs the live board, assigns drivers and monitors the whole operation — without touching billing or config.
Driver
Receives jobs as push notifications, accepts assignments, logs status and captures photos on the move.
Terminal Manager
Handles customer-facing intake and return — photos, condition, digital signatures and driver hand-off.
Yard Manager
Receives vehicles, assigns bays, manages the bay map and releases cars for return.
Fleet Chauffeur
Transports drivers between terminals and yards, automatically updating each driver's location.
Your team,
connected on the ground
A dedicated mobile app for every field role — fast, offline-resilient, and built around the work each person actually does.
Instant push notifications
Drivers get job assignments the moment a dispatcher assigns them. No polling, no WhatsApp.
In-app camera, GPS-tagged
Photos captured, compressed and tagged automatically. Timestamped evidence for every intake and return.
Offline-resilient
Poor signal in the car park? Status updates queue offline and sync the moment connectivity returns.
Common questions
See exactly what ParkFast
saves your business
Adjust the numbers to match your operation. The savings are calculated in real time.
Your operation
Drag the sliders to match your monthly volumes
Labour saving = hours × £12.50/hr
Claims saving = claims × £800 ÷ 12
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Book your free
10-minute live demo
See ParkFast handle a real booking — from inbox email to driver dispatch — in under 10 minutes. Book a call with the team and we'll walk you through your exact operation.
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